Privacy policy

PRIVACY POLICY

Effective Date: 2 May 2026

This Privacy Policy describes how Say It Savage (“we,” “us,” “our”) collects, uses, stores, discloses, and protects your personal information when you visit the Say It Savage website, use our online store, place an order, subscribe to our communications, or otherwise interact with our website, products, and e-commerce services.

The Say It Savage online store is powered by Shopify.

By accessing or using our website or purchasing through our online store, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Say It Savage
Queensland, Australia
Email: sayitsavage@gmail.com

Say It Savage operates an online apparel store based in Queensland, Australia.

This Privacy Policy applies only to information collected through our website, online store, and related e-commerce services.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect:

Contact Information

Full name
Billing address
Shipping address
Email address
Telephone number

Transaction Information

Products viewed
Shopping cart activity
Wishlist activity
Purchase history
Returns or refund history
Order confirmations
Payment confirmations

Account Information

Account login details
Passwords
Saved preferences
Account settings

Technical Information

IP address
Device type
Browser type
Operating system
Session information
Referral source
Website interaction data

Communications

Customer service enquiries
Email correspondence
Support requests
Reviews or feedback

Marketing Information

Email subscription preferences
Promotional engagement data
Communication preferences

3. How We Collect Information

We may collect personal information:

Directly from you

When you:

Place an order
Create an account
Subscribe to emails
Contact us
Participate in promotions

Automatically

Through:

Cookies
Pixels
Session technologies
Website analytics tools
Device identifiers

Through service providers

Including:

Shopify
Stripe
PayPal
Printful

4. How We Use Your Information

We may use personal information to:

Process and fulfil orders
Manufacture and ship products
Process payments
Detect fraud and unauthorised activity
Verify identity where necessary
Process refunds or disputes
Provide customer support
Improve website functionality
Personalise your shopping experience
Send transactional emails
Send promotional communications where consent has been provided
Comply with legal obligations

5. Shopify Services

Our online store is hosted by Shopify.

When you use our store, information you submit may be collected, processed, and stored by Shopify to enable:

Checkout functionality
Payment processing
Security monitoring
Fraud prevention
Website performance
Store functionality
Platform improvements

Shopify may process your information in accordance with its own privacy practices.

6. Payment Processing

Payments may be processed by:

Stripe
PayPal
Shopify Payments via Shopify

Say It Savage does not store complete credit card or debit card details.

7. Order Fulfilment and Shipping

To manufacture and deliver products, we may share relevant information with:

Printful
Shipping carriers
Customs authorities where legally required

Shared information may include:

Name
Delivery address
Contact details
Order information

8. Cookies and Tracking Technologies

Our website uses cookies, pixels, tags, and similar technologies to:

Maintain cart functionality
Remember preferences
Improve website performance
Analyse traffic
Measure campaign performance
Support advertising and remarketing

We may now or in the future use services provided by:

Google
Meta
TikTok

You may manage cookie preferences through your browser settings or cookie consent tools.

9. Email Marketing

If you subscribe to our mailing list, we may send:

Product launches
Promotions
Brand updates
Special offers
Store announcements

You may unsubscribe at any time using the unsubscribe link in our communications.

10. International Transfers

Because we sell and ship worldwide, your personal information may be processed, stored, or transferred outside Australia, including by our platform and service providers.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfil orders
Provide support
Resolve disputes
Prevent fraud
Meet accounting, taxation, and legal obligations

When no longer required, we take reasonable steps to securely delete or de-identify personal information.

12. Data Security

We take reasonable technical, organisational, and administrative measures to protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

13. Your Rights

Subject to applicable law, you may request:

Access to your personal information
Correction of inaccurate information
Deletion of information where legally permitted
Withdrawal of marketing consent
Information about how your data is used

To exercise these rights, contact:

sayitsavage@gmail.com

We may request identity verification before processing requests.

14. Children's Privacy

Our website and services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children without appropriate consent.