Privacy policy

PRIVACY POLICY

Effective Date: 2 May 2026

This Privacy Policy describes how Say It Savage (“we,” “us,” “our”) collects, uses, stores, discloses, and protects your personal information when you visit the Say It Savage website, use our online store, place an order, subscribe to our communications, or otherwise interact with our website, products, and e-commerce services.

The Say It Savage online store is powered by Shopify.

By accessing or using our website or purchasing through our online store, you acknowledge that you have read and understood this Privacy Policy.

 


1. Who We Are

Say It Savage
Queensland, Australia
Email: sayitsavage@gmail.com

Say It Savage operates an online apparel store based in Queensland, Australia.

This Privacy Policy applies only to information collected through our website, online store, and related e-commerce services.

 


2. Personal Information We Collect

Depending on how you interact with our website, we may collect:

Contact Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number

Transaction Information

  • Products viewed
  • Shopping cart activity
  • Wishlist activity
  • Purchase history
  • Returns or refund history
  • Order confirmations
  • Payment confirmations

Account Information

  • Account login details
  • Passwords
  • Saved preferences
  • Account settings

Technical Information

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Session information
  • Referral source
  • Website interaction data

Communications

  • Customer service enquiries
  • Email correspondence
  • Support requests
  • Reviews or feedback

Marketing Information

  • Email subscription preferences
  • Promotional engagement data
  • Communication preferences

 


3. How We Collect Information

We may collect personal information:

Directly from you

When you:

  • Place an order
  • Create an account
  • Subscribe to emails
  • Contact us
  • Participate in promotions

Automatically

Through:

  • Cookies
  • Pixels
  • Session technologies
  • Website analytics tools
  • Device identifiers

Through service providers

Including:

  • Shopify
  • Stripe
  • PayPal
  • Printful

 


4. How We Use Your Information

We may use personal information to:

  • Process and fulfil orders
  • Manufacture and ship products
  • Process payments
  • Detect fraud and unauthorised activity
  • Verify identity where necessary
  • Process refunds or disputes
  • Provide customer support
  • Improve website functionality
  • Personalise your shopping experience
  • Send transactional emails
  • Send promotional communications where consent has been provided
  • Comply with legal obligations

 


5. Shopify Services

Our online store is hosted by Shopify.

When you use our store, information you submit may be collected, processed, and stored by Shopify to enable:

  • Checkout functionality
  • Payment processing
  • Security monitoring
  • Fraud prevention
  • Website performance
  • Store functionality
  • Platform improvements

Shopify may process your information in accordance with its own privacy practices.

 


6. Payment Processing

Payments may be processed by:

  • Stripe
  • PayPal
  • Shopify Payments via Shopify

Say It Savage does not store complete credit card or debit card details.

 


7. Order Fulfilment and Shipping

To manufacture and deliver products, we may share relevant information with:

  • Printful
  • Shipping carriers
  • Customs authorities where legally required

Shared information may include:

  • Name
  • Delivery address
  • Contact details
  • Order information

 


8. Cookies and Tracking Technologies

Our website uses cookies, pixels, tags, and similar technologies to:

  • Maintain cart functionality
  • Remember preferences
  • Improve website performance
  • Analyse traffic
  • Measure campaign performance
  • Support advertising and remarketing

We may now or in the future use services provided by:

  • Google
  • Meta
  • TikTok

You may manage cookie preferences through your browser settings or cookie consent tools.

 


9. Email Marketing

If you subscribe to our mailing list, we may send:

  • Product launches
  • Promotions
  • Brand updates
  • Special offers
  • Store announcements

You may unsubscribe at any time using the unsubscribe link in our communications.

 


10. International Transfers

Because we sell and ship worldwide, your personal information may be processed, stored, or transferred outside Australia, including by our platform and service providers.

 


11. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil orders
  • Provide support
  • Resolve disputes
  • Prevent fraud
  • Meet accounting, taxation, and legal obligations

When no longer required, we take reasonable steps to securely delete or de-identify personal information.

 


12. Data Security

We take reasonable technical, organisational, and administrative measures to protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

 


13. Your Rights

Subject to applicable law, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of information where legally permitted
  • Withdrawal of marketing consent
  • Information about how your data is used

To exercise these rights, contact:

sayitsavage@gmail.com

We may request identity verification before processing requests.

 


14. Children's Privacy

Our website and services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children without appropriate consent.

 


15. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services.

We are not responsible for the privacy, security, or content of third-party services.

 


16. Complaints

If you have concerns about how we handle your personal information, please contact us at:

sayitsavage@gmail.com

If your concern is not resolved, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner.

 


17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Updated versions become effective immediately upon publication on our website.

 


18. Contact Us

Say It Savage
Queensland, Australia
Email: sayitsavage@gmail.com