Terms of service

TERMS OF SERVICE

Effective Date: 2 May 2026

These Terms of Service (“Terms”) govern your access to and use of the Say It Savage website, online store, products, services, content, features, and related e-commerce functionality (“Services”).

By accessing our website, browsing our store, creating an account, or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our Services.

1. About Us

Say It Savage
Queensland, Australia
Email: sayitsavage@gmail.com

Say It Savage operates an online apparel store based in Queensland, Australia.

These Terms apply solely to our website, online store, and related e-commerce services.

2. Eligibility

By using our Services, you represent that:

You are at least 18 years of age, or
You are using the Services with the permission and supervision of a parent or legal guardian
Any information you provide is accurate, current, and complete

3. Products and Availability

Say It Savage sells made-to-order apparel fulfilled through our production partner, Printful.

All products are subject to availability.

We reserve the right, at any time and without prior notice, to:

Modify products
Discontinue products
Limit quantities
Restrict sales by region
Refuse orders

4. Product Descriptions and Variations

We make reasonable efforts to display products accurately.

However, because products are made-to-order, you acknowledge that minor variations may occur, including:

Colour variation between screens and printed products
Print placement variation
Fabric texture variation
Stitching variation
Sizing tolerances
Manufacturing tolerances
Natural garment shrinkage after washing

These variations do not constitute defects.

5. Pricing

All prices displayed on our website are subject to change without notice.

Prices may be shown in different currencies depending on your location.

Unless otherwise stated:

Prices do not include import duties
Prices do not include customs charges
Prices do not include local taxes imposed by your jurisdiction

Customers are solely responsible for any applicable import duties, VAT, customs fees, or local taxes.

6. Orders

When you place an order, you are making an offer to purchase.

We reserve the right to accept, reject, cancel, or limit any order for reasons including:

Suspected fraud
Payment issues
Pricing errors
Product availability
Shipping restrictions
Compliance or security concerns

If payment has already been captured for a cancelled order, an appropriate refund will be issued.

7. Payment

Payments may be processed through:

Stripe
PayPal
Shopify Payments via Shopify

By placing an order, you represent that:

You are authorised to use the selected payment method
Payment information provided is accurate
You authorise us to charge the full amount of your purchase

8. Production and Fulfilment

All orders are produced on demand through Printful.

Production times are estimates only and may vary due to:

Supplier demand
Seasonal demand
Public holidays
Carrier disruptions
Force majeure events
Material shortages

Production and shipping timelines are not guaranteed.

9. Shipping and Delivery

We ship worldwide.

Delivery estimates are provided for convenience only and are not guaranteed.

Say It Savage is not liable for delays caused by:

Postal carriers
Customs authorities
Border inspections
Weather events
Strikes
Force majeure events

Customers are responsible for providing accurate shipping information.

Additional shipping charges may apply if parcels are returned due to:

Incorrect addresses
Incomplete addresses
Refused deliveries
Unclaimed parcels

10. Returns and Refunds

All returns, refunds, replacements, and store credits are governed by our Returns and Refund Policy.

By placing an order, you acknowledge that you have read and accepted that policy.

11. Chargebacks and Fraud

We reserve the right to investigate suspicious transactions.

If a customer initiates a chargeback or payment dispute, Say It Savage may provide:

Order records
Tracking records
Delivery confirmation
Customer communications

…to payment processors and dispute resolution providers.

We reserve the right to:

Refuse future orders
Suspend accounts
Report fraudulent activity where legally appropriate

12. Accounts

If you create an account, you are responsible for:

Maintaining the confidentiality of your login credentials
Restricting access to your account
All activity conducted under your account

We reserve the right to suspend or terminate accounts for misuse, fraud, abuse, or violation of these Terms.

13. Intellectual Property

All content on the Say It Savage website, including:

Brand names
Logos
Artwork
Graphics
Product designs
Text
Images
Videos
Marketing materials

…is owned by Say It Savage or licensed to Say It Savage.

No content may be copied, reproduced, modified, distributed, scraped, republished, sold, or commercially exploited without prior written permission.

14. Prohibited Use

You must not use our Services to:

Commit fraud
Violate laws or regulations
Interfere with website security
Upload malicious code
Scrape product listings or content
Harvest customer information
Attempt unauthorised access
Impersonate another person or entity

15. Limitation of Liability

To the maximum extent permitted by law, Say It Savage is not liable for:

Indirect losses
Consequential losses
Lost profits
Lost business opportunities
Data loss
Delays beyond our reasonable control

Our total liability relating to any order will not exceed the amount paid for that order.

16. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies rights that cannot be excluded under applicable consumer protection laws, including rights under Australian Consumer Law enforced by the Australian Competition and Consumer Commission.

Where goods experience a major failure, customers may be entitled to remedies provided by law.